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Frequently Asked Questions
What does the lifetime coverage warranty cover?
At ThePartyTents, we know how skeptical the customer can be, especially when buying something online. We offer great quality products and ready to stand by them for a lifetime. We will cover your whole order for a lifetime from any defects in manufacturing. We hope that this will keep your mind at ease!
How long does the shipping take?
We understand you may be in a rush, which is why we do our best to ship out every order the same day. Once your order has shipped out, it normally takes between 3 to 6 business days, depending on where you may be located in the USA.
We also offer an expedited shipping option which normally takes anywhere between 1 to 5 business days to arrive at your door.
Are all your products water resistant?
Yes, all our party tents, wedding tents, event tents, high-peak tents and most of our accessories are water resistant. They’re designed with having kept in mind that these products are for the outdoors, and that it may rain.
Do you help out with weddings?
Yes! We’re very passionate about weddings and any kind of parties really. We can help you decide on decorations, lighting, heating/cooling, and many other ideas that will make your event a total success!
Can I place an order over the phone?
Sure, just give us a call at (888) 407-4802